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Tips & Guidelines for TAKING care of your candle.

-ALWAYS - ALWAYS - ALWAYS Trim your wick before re-lighting
-For the first burn, burn for at least 4 hours to reach a full melt pool;
-Do not burn longer than 4 hours at a time to allow your jar to cool;
-Never leave a candle burning unattended;
-Keep away from flammable materials, kids & pets;
-Always place candle on a flat level surface that is heat resistant;
-Do not place candles near or on other heat sources
-Extinguish candle with lid to ensure hot wax does not splatter;
-Always keep your wick trimmed to no more than 1/8th of an inch;
-Keep candle away from drafts (A/C, windows or breezes);
-Allow candle to cool before touching to avoid jar being too hot (especially tin candles);
-If wick gets too high, distinguish the flame, let cool & trim the wick & re-light;
-Stop lighting your candle once it's finished & wax is below wick.
-When burning on a candle warmer, allow candle to cool before handling.
-Never pour water onto hot wax - EVER! Always distinguish using a lid.






 

Returns & Policies:

All Candles & Body Care Products are not returnable due to the nature of the merchandise - NO EXCEPTIONS!!

 

Our candle products are carefully inspected ahead of time & we do not offer refunds or accept back any merchandise that is used.  For any issues, please contact me directly within 3 days of your purchase at loftcottagecandles@gmail.com and all issues will be handled on a case by case basis.  

 

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